
Not only this, the product range is not limited to clothes. It also consists of footwear, fragrances and accessories.
With immense efforts and hard work, Outfitters has now set up over 120 stores across the country. Moreover, a vast online store is also very much there to cater to your needs. Especially in this time of frustration, anxiety and a dire need of practising social distancing, an online buying platform is all we need to protect ourselves from falling sick.
Exchange and Refund
Everything purchased from Outfitters can be exchanged within 14 days of purchase. This is only possible in the following scenarios:
- A faulty item is delivered
- Item(s) delivered, does not comply with the specifications or differs from the ordered item.
Exchange is not possible in the following scenarios :
- If exchange request is made after 14 days of delivery
- The product gets damaged with use or is tampered
- Tags, labels etc are missing from the product or detached.
This is possible if customers notify with in 3 days of delivery.
Outfitters Customer Care can be reached at contactus@outfitters.com.pk or by calling at 042-35467243
Replacement
Replacements are sent in case of defective, faulty or damaged item. This requires a photo evidence of the item that needs to be emailed at contactus@outfitters.com.pk within 14 days of delivery.
Refunds
Outfitters does not offer a money back on purchased items. However, it offers a store credit with an expiry date.
Delivery Charges
Orders under Rs 2,500 are charged Rs 180 to be delivered. However, shipping is free if orders are above Rs 2,500.
For orders exceeding Rs 50,000, customers need to present their CNIC for verification.
Currently, Outfitters is running an exciting sale. Do check it out to save on some bucks.
Please drop in your reviews 👇
Javeria Fahad
Abs khan - October 31, 2022 @ 21:23
Farigh tareen brand
Farigh tareen brand
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Sameera Iqbal - March 2, 2022 @ 01:13
I wish I could rate them in all zeros. Their exchange policy is a total rip off plan for customers. I wish I could report them to some kinda business bureaus for their deceiving business policies and bad business practices. I’ll never ever recommend anyone to shop at this store. I hope they go out of business very soon.
I wish I could rate them in all zeros. Their exchange policy is a total rip off plan for customers. I wish I could report them to some kinda business bureaus for their deceiving business policies and bad business practices. I’ll never ever recommen
Anaya Khan - November 27, 2020 @ 11:26
I ordered 2 puffer jackets which costs too high, but what I thought is that the brand Outfitters never gonna disappoint. But unfortunately !!!!! I got a very nicely packed parcel but when I opened it after payment it went out damaged jackets… Yes jackets “BOTH” . I asked them to exchange or refund but they became harsh and blamed me with no exchange or refund.
SORRY OUTFITTERS BUT TOTALLY DISAPPOINTED.
I ordered 2 puffer jackets which costs too high, but what I thought is that the brand Outfitters never gonna disappoint. But unfortunately !!!!! I got a very nicely packed parcel but when I opened it after payment it went out damaged jackets…